Outlook quota information not updating

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By default, all accounts in Office 365 have 50 GB of storage.

This document explains how to view the amount of space left within your account.

If your email provider has sent you a password reset link, you should use that link to reset your password with your email provider, then change your password in Outlook.

If you forgot your email account password, you should change your password with your email provider, then change your password in Outlook.

Scroll down the list until the Size field is displayed. To sort the message list by size, click on the Size column header. (Start by selecting all attachments in the message to remove them all in one go.) 3. A second Save All Attachment dialog box opens, allowing you to select where the attachments are saved. Removing unwanted email clutter makes it easier for you to work with the messages you need.

You should regularly delete unwanted messages in your Inbox, subfolders and Sent Items folder.

An app password lets Gmail, Yahoo, and i Cloud verify that you're the one setting up your email account.

For more information, see the sections on setting up two-factor authentication for Gmail, Yahoo, and i Cloud.

All LSE staff and students are allocated a standard 50GB space for their Outlook files, including email messages, contacts, calendar items, tasks list, etc. While this may sound enormous, if you tend to store photos, videos, sound files and other types of large attachments here, rather than saving such attachments elsewhere, in time you may outgrow even this space. Your mailbox contains all the folders and subfolders listed beneath your email address (shown at the top of the navigation bar on the left of the Outlook email screen). Click again on the Size heading to reverse the sort order, from smallest to largest. Using the left button on your mouse, click and drag the Size field onto the header row above your email list until two red arrows appear at the place you want the size heading to be shown. Clicking a second time alternates the list between ascending and descending order of size. Save each attachment individually by clicking Save As.

For information on other limits, see Office 365 - What are the limitations for message size, recipient number, and mailbox storage? Note for administrators: Some administrative functions in Office 365 require administrators to access a user's account via Outlook on the web, which requires the user to grant the administrator full mailbox permissions.

Once the administrator has full mailbox permissions, they can follow these instructions to access the user's account.

Returning to the message, select all the attachments, right-click again and click Remove Attachment to permanently delete them from the message.

When you start Outlook 2010, you may get the error “"Mailbox Full – Your mailbox is full, you may not be able to send or receive mail”.

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